Success Stories

Mei Avivim Company

The Mei Avivim water corporation was established in 2010 by the Tel Aviv-Jaffa Municipality and was entrusted with all water and sewage services in the city, including collection of payments. The company was established with the aim of improving and streamlining the city’s water and sewage infrastructure and providing quality and advanced service to the entire population.

The Challenge

The Department of Consumer and Customer Relations in Mei Avivim, the Tel Aviv-Jaffa Water Corporation, is responsible for handling the reading and maintenance of approximately 250,000 water meters scattered in the city both for the purpose of sending a reliable, accurate and timely charge and for the purpose of conducting field inspections of applicants.

The corporation invests considerable resources in improving services to residents using the best technologies, upgrading all the water meters with remote reading technology, providing alerts to the customer on-line, streamlining and maintaining the principles of a Green Environment.

The corporation manages and monitors hundreds of thousands of operations and events, customers and more in the field whose vitality is critical to the proper and routine lifestyle of the city’s residents while maintaining the principle of “service above all”.

Our Solution

With Gazpacho Mobile all mobile applications were defined to address all relevant areas of activity with full interface to the corporation’s information systems.

Our Advantage

The solution is easy to operate by the field employees,used continuously and impeccably, even without communication, since we started using it in 2019.

The Result

The mobile application provides the water corporation with the complete solution for carrying out all field activities, improves the efficiency of the field employees and contractors , led to increased productivity and resources savings increased employee’s satisfaction and the level of the efficient and convenient service to the corporation’s customers.

The company was established with the aim of improving and streamlining the city's water and sewage infrastructure and providing quality and advanced service to the entire population.

Moshe Srur

Director of Consumer Affairs

Arad Group

Arad Ltd., which was established in 1941 in Kibbutz Dalia, is an Israeli public company specializing in the development, manufacturing and marketing of water-measuring products for various markets and applications.

Arad is the world leader in measuring and managing water supply networks and celebrated the installation of two million smart water meters across Israel.

The Challenge

Arad is operating in dozens of water corporations and local authorities and installs, maintains and reads hundreds of thousands of water meters throughout the country. The company was looking for a solution to manage its entire mobile field force and all the many types of activities they perform.

Our Solution

With the help of the platform, a wide range of mobile applications were defined tailored to all field activities and to each customer as needed.

Our Advantage

Working with the platform, since 2014 (!), has provided us with a solution for most of our mobile needs, the complex things have become simple and the system works smoothly with tens of thousands of monthly operations, with great stability.

The Result

Our field force received a full response to all mobile needs, in a single platform, serving Arad for many years.

Working with the mobile application of Gazpacho Mobile, which has served us since 2014 continuously, has significantly improved the possibility of controlling the work of contractors, the transparency with the customer and significantly increased the reliability of inventory.

Dafna Diniakos

Customer Manager

Riosol

The company specializes in analyzing and improving processes in the industry and Precision Agriculture.

The Challenge

Riosol specializes in analyzing and improving processes in the industry and Precision Agriculture. To do this, it needs a reliable and available tool that allows it to collect accurate information from the field.

Our Solution

The mobile application defined in the Gazpacho Mobile platform allows Riosol to manage any process in the field, at any site and farm and in any field conditions.

Our Advantage

The ability to work offline, scan the barcodes, document and capture images allow the company’s customers to provide a full solution to the needs in the field.

The Result

Since 2018, since we started working with the platform, we have experienced a significant improvement in dealing with the field conditions to improve the productivity and quality of our customers’ produce.

The information collected in the Gazpacho Mobile application is a critical element in the quality of the system and the overall solution we provide to our customers

Tzach Yakobovich

Development Manager

Kimberly-Clark Israel

Kimberly-Clark Israel is the largest non-food consumer product company in Israel.

The Challenge

Kimberly-Clark is the largest non-food consumable consumer product company in Israel and operates throughout the country. The company operates a huge delivery operation that delivers thousands of deliveries to the customer’s home all over the country.

Our Solution

A delivery management application (POD) was defined including sending delivery tasks, with a full interface to the organizational information systems, and a detailed reporting option for the driver.

Reporting of the execution includes signing the customer with a graphometric valid signature as an approval of the execution.

Our Advantage

A comprehensive, simple and convenient solution to use by field personnel that serves the company’s delivery system and gives the company many years of operational quiet.

The Result

Tens of thousands of delivery tasks are performed by the company’s drivers efficiently, including customer approval, with a graphometric signature, on the driver’s mobile device screen.

Gazpacho Mobile's mobile application is used by Kimberly Clark since 2011 with great success and enables adaptation to any change and need that has arisen during all years of operation

Guy Amar

Site Manager Tzrifin and National Distribution

MAX

Max is a leading credit card company in Israel and the company that has presented the most impressive growth rate among similar companies in recent years.

The company provides its services to over 40,000 business organizations.

Max leads the way with Gazpacho Mobile!

From day one, we, at Max, knew that in order to lead to success, we need of equip our outstanding account managers with the best tools.

After careful examination, we have chosen to work with the Gazpacho Mobile platform – the tool that has made our field sales force an integral part of our success:

Smarter work: Full and immediate enrollment process in the field from the data collection, with full verification, to the customer/supplier’s signature on the mobile device in the field with a legal and binding graphometric signature (also when offline).
Rapid response of the whole system: Immediate adjustment to regulatory changes and changing market needs.
Efficiency: Significantly reduce registration times
Improving the field worker experience
Improved satisfaction and customer experience

The platform is fully integrated with Max’s information systems, giving our field personnel a competitive advantage and ensuring smooth and fast service to our customers anytime and anywhere.

Gazpacho Mobile – our digital partner who has been continuously driving Max forward since 2013.

Gazpacho Mobile has become a cornerstone of Max's IT infrustructure. The platform integrates with the company's information systems and provides a perfect solution for accelerating sales processes for customer portfolio managers in the field, while improving efficiency and availability to the end customers.

Sarit Asafir

Director of Business Customer Systems Development

OneCity

For over 5 decades ONE City, part of the ONE Technologies Group, specializes in the management of urban information IT systems and computing.

ONE City (formerly The New Automation) is proud to lead the digital revolution to develop the relationship between the resident and the local authority – building a personal and long-term relationship, based on open and deep dialogue and on the daily needs of the resident.

The Challenge

ONE City, which provides IT management solutions to local authorities,

was looking for a platform that would enable it to provide a comfortable and complete response to the demands and processes local authorities face while working in the field

Including a full interface to the organizational IT systems provided to the company’s customers and in response to dealing with the many areas of the local authorities’ activities such as inspections, supervision, enforcement and more that are carried out, among other things, in areas without communication

Our Solution

Gazpacho Mobile was chosen after a comprehensive examination as a flexible solution that enables responding to mobility requirements tailored to each local authority, working without communication and with the simplicity required for field work.

Our Advantage

A comprehensive solution with a full interface, easily implemented and simple to operate in collaboration with an experienced and professional team enables the company to provide a full response to any need of the local authority.

Gazpacho Mobile's versatile ability has given us the tool to fully meet the requirements of the dozens of local authorities we work with

Oren Marciano

CEO of Meitar

Marmanet

Marmanet is one of the leading companies in Israel in the field of outsourcing project management and operation in the public and private markets.

The Challenge

Marmanet manages an array of hundreds of surveyors who carry out thousands of complex field reports. The company required an effective and reliable tool for managing the activities of the field personnel in order to provide an optimal response to the requirements to which the company undertook.

Our Solution

With the platform, mobile applications are defined, that are precisely tailored to the needs of the various tenders won by the company, in accordance with the requirements of the tender and the customers, with full operational and business flexibility to work in accordance with the varying amount of surveyors, at any time.

The Advantage

The simple and intuitive use of the platform simplifies the work of the field surveyors and allows us maximum operational flexibility, simple and fast implementation, stability and continuity of work even in areas without reception.

The Result

The flexibility and speed of implementation allow the company to provide an excellent response to any business requirement, in accordance with the tenders it has won.

We have been working with Gazpacho Mobile since 2013 continuously (!) and receive a complete and quality response that allows us to better serve our customers

Gilad Nussboim

CEO

Metzuda Group

The Metzuda Group operates in approximately 50 ventures all operating in the fields of security and safety and employs over 500 employees and managers operating nationwide. The group is very active in the Civil Security sector and regularly contributes to voluntary activities for the benefit of the community. The group has extensive field operations in both security and security-related inspections, safety, and compliance.

The Challenge

Metzuda conducts regular inspections of the safety and security systems in hotels, as well as field inspections of hazards and maintaining regulatory definitions.

Our Solution

The mobile applications defined in Gazpacho Mobile allow the company’s inspectors to carry out all field operations including, as necessary, reference previous defects. In some processes, reporting in the field with the mobile device is closed with a Graphomtric signature and PDF reporting, which is sent by email to customers directly.

The Advantage

Fast, stable and convenient implementation by inspectors, allows quick and reliable execution of the inspections.

The Result

Significant improvement in reporting options and streamlining inspectors’ fieldwork and operational silence for the organization.

Since 2012, for more than a decade, we have been using Gazpacho Mobile continuously. Simplicity, comfort, stability and reliability give us operational quiet, efficiency and great confidence

Alon David

CEO of the Safety, Licensing, Accessibility and Sanitation Division

Tel Aviv-Jaffa Municipality

Tel Aviv-Jaffa is well recognized in Israel and around the world as an attractive and hectic full of life city, with diverse urban, social and business activities.

The city has thousands of field employees and a huge variety of routine and ad-hoc activities. It is known as an innovative technological city in Israel and around the world and, in 2014, it even won the first place at the Smart City Expo held in Barcelona.

The Gazpacho Mobile platform is integrated into the core system that serves the Tel Aviv -Jaffa municipality’s operations division in managing diagnostic tasks, work orders and ongoing inspections in order to transfer data, supervision and control from the municipal departments to supervisors and contractors who are actually responsible for work in the field.

The Gazpacho Mobile platform provides an effective and in-depth solution to the complex needs of the Tel Aviv-Jaffa Municipality, which manages a huge amount of field activities carried out by managing thousands of field employees and contractors who are operated and managed.

The platform offers a central tool that allows the municipality to deal with hundreds of thousands of events required for immediate attention, while maintaining a high level of service to residents and internal customers.

Gazpacho Mobile was selected, among various tested solutions, as the preferred platform for integrating many mobile applications serving the municipality’s field personnel.

The main advantage of Gazpacho Mobile is that its multidisciplinary capabilities shorten the development processes and streamline the response to the requirements from the field with an interface to the organizational information systems for smooth integration of the mobile applications with the overall activity of the municipality, while granting independence to the development personnel of the municipality.

For nearly a decade, Gazpacho Mobile has become a cardinal factor in improving service to residents and strengthening the municipality’s ability to meet current and ad-hoc challenges.

For almost a decade, Gazpacho Mobile has become a cardinal factor in improving the service to the residents and strengthening the municipality's ability to meet current and ad-hoc challenges.

Shlomo Tomer

Systems developer and responsible for integrating the Gazpacho Mobile platform with the core system

Asaf Lis

Fleet Management, Leasing & Transportation

The Challenge

Asaf Lis transports many vehicles to its customers and has searched for a solution for a computer in a simple and mobile way the processes of delivery and collection of vehicles by the company’s drivers.

Our Solution

The mobile applications implemented at Gazpacho Mobile address all situations encountered by the company’s drivers in the field, in meetings with customers at all stages of delivery and collection of vehicles.

The Advantage

The process that is carried out in the field with the mobile applications is simple, convenient, and allows us to accurately document and obtain the customer’s signature, using a legally valid graphometric signature, on the digital form.

The Result

Our field operation has been running with Gazpacho Mobile continuously and without malfunctions since 2015.

Whether it is renting, leasing, reporting damage and/or for any other need, the Gazpacho Mobile’s solution gives us a full response to every need

Yossi Levi

Director of Customer Service and Administration

Mei Avivim Company

The Challenge

Our Solution

Our Advantage

The Result

Moshe Srur

Arad Group

The Challenge

Our Solution

Our Advantage

The Result

Dafna Diniakos

Riosol

The Challenge

Our Solution

Our Advantage

The Result

Tzach Yakobovich

Kimberly-Clark Israel

The Challenge

Our Solution

Our Advantage

The Result

Guy Amar

MAX

Sarit Asafir

The projects that integrate the platform into the Max IT systems have been awarded the “People and Computers” IT Awards Excellence Award (in 2014 and 2015)

OneCity

The Challenge

Our Solution

Our Advantage

Oren Marciano

Significant improvement in the process of applications definition, their adaptation and the organizational activity effectiveness.

Marmanet

The Challenge

Our Solution

The Advantage

The Result

Gilad Nussboim

Metzuda Group

The Challenge

Our Solution

The Advantage

The Result

Alon David

Time saving for the field employees, create uniform and user-friendly forms, increase the level of professionalism and improve the company’s image in the eyes of its customers and employees.

Tel Aviv-Jaffa Municipality

Shlomo Tomer

Gazpacho Mobile provides huge cost and resource savings while streamlining day-to-day operations and significantly improving the quality of service.

The project “City Operations in the Palm of Your Hand” based on Gazpacho Mobile platform received the 2024 IT AWARDS Certificate of Excellence by People & Computers in the category of “Digital Transformation: Innovation in Core Systems”

Asaf Lis

The Challenge

Our Solution

The Advantage

The Result

Yossi Levi

The project “City Operations in the Palm of Your Hand” based on Gazpacho Mobile platform received the 2024 IT AWARDS Certificate of Excellence
by People & Computers in the category of “Digital Transformation: Innovation in Core Systems”